Effective Date: 01/01/2018
These Terms of Sale ("Terms") govern all purchases made through Reserve Infusibles and constitute a binding agreement between you ("Customer") and Reserve Infusibles.
1. Order Acceptance
All orders are subject to review and acceptance. We reserve the right to cancel or modify any order based on feasibility, compliance, or availability.
2. Minimum Order Quantities (MOQs)
Our standard MOQ is varies by shapes and formula, unless otherwise agreed upon in writing.
3. Payment Terms
Unless otherwise specified:
A deposit is required to begin production.
Full balance is due before shipment.
We accept ACH, wire transfer, and major credit cards.
4. Production Timeline
Typical production lead times are [4–6 weeks] after formulation and deposit confirmation. Delays caused by customer revisions or ingredient sourcing are not the responsibility of Reserve Infusibles.
5. Custom Formulations
All custom product formulations remain the property of Reserve Infusibles unless explicitly transferred under contract.
6. Refunds & Cancellations
Due to the custom nature of our products:
Orders are non-refundable once production begins.
Cancellations prior to production may be subject to administrative fees.
7. Limitation of Liability
Reserve Infusibles is not liable for indirect, incidental, or consequential damages resulting from use or misuse of our products.
8. Governing Law
These terms are governed by the laws of South Carolina without regard to its conflict of law principles.
9. Contact
For sales-related inquiries or disputes, contact order@reserveinfusibles.com